Web based contact managementWeb based contact management
If you’re a small business, growing is a fantastic experience. There is a new learning experience every day and sometimes it’s not easy to stay ahead of the curve. It’s
Author: Mike Speranza
Why do I have to import my Linkedin contacts via a vCard?Why do I have to import my Linkedin contacts via a vCard?
We only support importing your contacts from Linkedin via a vCard. It is more painful than it should be, as it’s a 2 step process: Log into linkedin and export
Web contact managerWeb contact manager
We all need to keep track of the various conversations we’re having with the people in our lives, be it for business or personal reasons. There are significant bits of
Best small business CRMBest small business CRM
When small businesses realize they need some sort of CRM solution to manage their contacts and leads, the first question that comes to their mind is: What’s the best small
What is CRM?What is CRM?
One of the most basic problem when trying to sell CRM solutions to small businesses is the blank stare you get when you mention the term CRM. Coming from a
Announcing a new powerful reporting featureAnnouncing a new powerful reporting feature
A lot of our customers and a few potential customers have been asking for a more powerful reporting feature to supplement the filtering of contacts, companies, opportunities and cases. We
Why do we offer a free CRM account?Why do we offer a free CRM account?
We’ve written about free CRM accounts before, but we haven’t really covered the reasons why we’re offering such a free CRM account. This blog entry is talking candidly about our reasons to
Managing a telesales teamManaging a telesales team
“The world is flat” some have said recently and what they mean is it has never been easier to outsource your jobs across the world, making geography irrelevant for your
New feature: view & undo batch importsNew feature: view & undo batch imports
When you import contacts from a vCard or a csv file, it’s desirable to be able to see just the contacts & companies imported in that batch. In addition, sometimes
Hold on to your customersHold on to your customers
Customer retention is a hot topic at the moment and it tends to be so in every recession as the flow of new customers dries up as soon as the